Privacy policy

The purpose of this privacy policy is to explain why we collect your data and how we are committed to protecting it.

EKOO is committed to protecting your personal data and privacy.

In this respect, and in accordance with the General Data Protection Regulation (hereinafter referred to as the "GDPR"), we hereby inform you of the conditions under which your personal data will be processed by us.

What personal data do we process?

Purpose :

We may collect and store your personal data, in particular in order to :

To process and reply to your messages, To manage your subscriptions to our newsletters, To establish and follow up the commercial relationship that may result from your messages, To process your job application, To manage the proper functioning and personalization of services, To send you commercial and advertising information according to your preferences, To detect attacks and take legal action against fraud, To remember your choices regarding the use of cookies, To process and reply to your requests to exercise your rights, To meet regulatory requirements in force or in the process of being adopted.

Data categories :

Contact information (e.g. surname, first name, telephone number, e-mail);, Technical and location information generated in the course of using our services.

Legal basis for processing

The processing of personal data is based on :

Or on the consent of the data subject (Article 6.1.a of the RGPD) for all processing that requires prior collection of consent. In online forms, mandatory fields are marked with an asterisk. If you fail to answer the mandatory questions, we will not be able to provide you with the requested services.
Either for the performance of a contract or the execution of pre-contractual measures,
Or for the pursuit of a legitimate interest (Article 6.1.e of the RGPD).
Or to comply with a legal or regulatory obligation;

Your data is kept for the time necessary to achieve the above-mentioned purposes.

The length of time we keep customers' personal data depends on the purpose of the request. In this context, customers' personal data is kept for as long as is necessary to fulfill
their request. Failing this, personal data is deleted within the timeframe recommended by the Commission Nationale Informatique et Libertés (CNIL), after a period of three years from the date of collection, subject to : - legal archiving possibilities and obligations,
- obligations to retain certain data for evidentiary purposes, and/or to make
anonymous.
Customer personal data collected and processed for the purposes of executing offers is kept at
for the time required to manage the contractual relationship.
By way of derogation, personal data required to establish proof of a right or contract are archived in accordance with legal provisions (5 or 10 years after the end of the commercial relationship, as the case may be).

Who receives your data?

Your personal data is intended for EKOO.

Our internal departments: They are processed by the staff of our various departments such as the sales department or the department in charge of IT security., Trusted companies or persons: They process your information for us for the purposes set out above, in accordance with our instructions as described in our Privacy Policy and any other cases of appropriate use in terms of confidentiality and security., Technical subcontractors: Your personal data may be transferred to our technical subcontractors (within the meaning of Article 4.8 of the RGPD) in a strictly supervised manner. In the event of a transfer, we ensure that the subcontractors comply with the RGPD and take technical and organizational measures to guarantee data protection (art. 28 of the RGPD).

Traffic analysis (like Google Analytics)

From time to time we may need to allow our partners to process, on our behalf, the personal information we hold about you for the purposes set out in this policy or as otherwise required by law.

The personal data collected from customers is hosted in France.

If we use a service provider located outside the European Union, we undertake to verify that appropriate measures have been put in place to ensure that personal data benefit from an adequate level of protection.

How does EKOO keep your data safe?

We implement all organizational and technical measures to ensure an appropriate level of security for your personal data, and in particular to prevent any loss of confidentiality, integrity or accessibility.

We frequently back up data and put in place technical and organizational measures to ensure that customers' personal data is kept securely for as long as is necessary for the purposes for which it is to be used.

What are your rights regarding your personal data?

In accordance with Applicable Regulations, you have the following rights:
A right of rectification: you have the right to obtain the rectification of inaccurate data concerning you. You also have the right to complete incomplete data concerning you, by providing an additional declaration. In the event of exercising this right, we undertake to communicate any rectification to all recipients of your data,
. A right of deletion: in certain cases, you have the right to obtain the deletion of your data. However, this is not an absolute right and we may for legal or legitimate reasons retain this data.
A right to the limitation of processing: in certain cases, you have the right to obtain the limitation of processing on your data,
A right to data portability: you have the right to receive your data that you have provided to us, in a structured, commonly used and machine-readable format, for your personal use or to transmit them to a third party of your choice. This right applies only where the processing of your data is based on your consent, on a contract or is carried out by automated means,
. A right to object to processing: you have the right to object at any time to the processing of your data for processing based on our legitimate interest, a mission of public interest and those for commercial prospecting purposes. This is not an absolute right and we may for legal or legitimate reasons refuse your request to object,
The right to withdraw your consent at any time: you may withdraw your consent to the processing of your data where the processing is based on your consent. Withdrawal of consent does not compromise the lawfulness of processing based on consent carried out prior to such withdrawal,
The right to lodge a complaint with a supervisory authority: you have the right to contact your data protection authority to complain about our personal data protection practices,

Pursuant to the RGPD, the conditions for exercising these rights may vary depending on the basis of lawfulness of the processing mentioned in the first paragraph.
We will act on any exercise of rights as soon as possible and in any event within 30 days of receipt of the request.

We reserve the right :

To request proof of the applicant's identity in the event of reasonable doubt, in order to respect its obligation of confidentiality,
Extend the response time by two months, informing the applicant of the extension and the reasons for the postponement within one month of receipt of the request,
Refuse to respond to any exercise of rights considered abusive (in view of their number, repetitive or systematic nature).

Who to contact for all RGPD-related queries?

To exercise your rights, please contact us:

EKOO

SAS with capital of 80,100.00 euros.
SIRET number (head office) 90067994500023
Address: 2 RUE PIERRE MENDES FRANCE 59000 LILLE